Welcome to New Cosmetics Sales! These Terms and Conditions outline the rules and regulations for using our website and purchasing our professional-grade beauty products. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or the age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of New Cosmetics Sales or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our professional beauty products (including makeup, skincare, and tools) on our website. However, slight variations in color or texture may occur due to monitor settings or product formulation updates.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Professional-Grade Products

Our cosmetics and skincare products are formulated for professional and personal use. Please review ingredients carefully if you have sensitivities or allergies.

3. Ordering and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Pricing Information

All prices are in US Dollars. We occasionally update prices and cannot honor prior pricing for pending orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

4. Shipping Policy

4.1 Processing Time

Orders typically process within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Orders over $50 via EMS (15-25 business days)

4.3 International Orders

We ship worldwide except to certain Asian countries and remote regions. International customers are responsible for all customs duties, taxes, and fees imposed by their country.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused, unopened items in original packaging with proof of purchase. Non-returnable items include:

  • Customized palettes
  • Opened brush cleaners/exfoliators
  • False lashes
  • Opened face masks
  • Final sale items

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with order details
  2. Receive RMA number and instructions
  3. Ship items to our return address
  4. Allow 3-5 business days for processing after receipt

5.3 Refund Processing

Refunds are issued to the original payment method within:

  • 5-10 business days for credit cards
  • 3-5 business days for PayPal
Original shipping fees are non-refundable unless the return results from our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information and for all activities under your account.

6.2 Prohibited Conduct

You agree not to:

  • Use our site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with site functionality
  • Submit false information

7. Limitation of Liability

New Cosmetics Sales shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product misuse or allergic reactions
  • Delivery delays beyond our control
  • Incorrect information provided by users
Our total liability for any claim related to our products or services shall not exceed the purchase price paid.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms shall be governed by the laws of Texas, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms, please contact our Beauty Finance Concierge:

Email: [email protected]
Mail: 2989 Todds Lane, San Antonio, TX 78205, USA

Thank you for choosing New Cosmetics Sales for your professional beauty essentials. We’re committed to your satisfaction and appreciate your business.